Cancellation, Refunds & Returns

Our team is committed to giving you amazing customer service!

All sales are subject to the final approval of Roshali and we reserve the right to deny fulfillment of any order at any time, and for any reason. In the event that Roshali decides to stop fulfillment of an order and payment has already been rendered by the buyer, we will issue a complete refund immediately.


We want you to be happy with your purchase. If you for any reason are not fully satisfied with your domain name you may cancel your purchase within 1 hour of placing your order; and we will issue a full refund within 24 hours of the cancellation request being made. To cancel an order please contact us Here


Funds are returned into the account from which you used to make your purchase. A refund will be processed and issued to you within 24 hours of us receiving your request for refund.


Once the domain name has been transferred into the buyer’s name and the buyer has received possession of the domain will a sale be considered final. The return of a Domain Name after it has been transferred into the buyer’s name will not be accepted.